Privacy Policy

Last Updated: August 20, 2025

Voyage Geeks LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

Information We Collect

We may collect personal information such as your name, contact details, payment information, and travel preferences when you book a trip with us. Additionally, we may collect this same information from various sources, including website forms, social media platforms, and third-party travel affiliates, when you request us to contact you for new advisory services. We may also collect your name and email address when you sign up for our newsletter.

Cookies and Tracking Technology

We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

We use Calendly to facilitate event scheduling on our website. When you interact with our scheduling features, Calendly may collect cookies and usage data to support the scheduling process. Your consent allows us to track how you use our site, helping us improve your scheduling experience. For more information on how Calendly handles your data, please review their Privacy Notice.

How We Use Your Information

We use your information to:

Process bookings and payments
Provide customer support
Improve our services and offerings
Send promotional materials (you can opt out anytime)
Send our newsletter to subscribers who have signed up
Improve our website usability and effectiveness

SMS Messaging Privacy

We may use SMS messaging to communicate with you regarding travel updates and service-related information. By opting in to receive SMS messages, you agree to the following terms:

Use of Data: Information collected through SMS opt-in (such as your phone number and message preferences) is used solely to provide relevant service communications. This data is not used for promotional purposes.
Data Sharing: Voyage Geeks does not sell, rent, or share mobile opt-in data with third parties for their marketing use. Any sharing of data is strictly limited to service providers who assist in delivering SMS communications and are bound by confidentiality agreements.
Contacting Us: If you have questions about SMS communications or wish to opt out, you may contacting our Data Privacy Office at Privacy@VoyageGeeks.com, or reply “STOP” to any message to unsubscribe.
Third-Party Marketing: Mobile opt-in information will not be shared with third parties for marketing purposes.

Costs of Text Messages

We do not charge you for messages sent or received via our text message service. However, message and data rates may apply depending on your wireless or other applicable provider. Please consult your carrier for details.

Frequency of Text Messages

This SMS Messaging Service is designed for conversational, person-to-person communication between you and our employees. You may receive an initial message providing details about the service. After that, the number of messages you receive will vary depending on your interactions with us and any requests you make (such as sending a HELP request).

Legal Basis for Processing

We process your personal data based on your consent, the necessity to fulfill a contract (e.g., booking travel), and our legitimate interests in providing and improving our services.

Information Sharing

We only share your information with trusted third-party suppliers, such as airlines, hotels, cruise lines, and tour operators, necessary to fulfill your travel arrangements. We do not sell or rent your personal data.

Data Security

We implement industry-standard security measures to protect your personal data. These measures include encryption, firewalls, secure servers, and access controls to prevent unauthorized access, disclosure, or alteration of your data. We regularly review our security protocols to ensure compliance with best practices and applicable data protection regulations. Additionally, we limit access to your personal information to authorized personnel only, who are required to maintain confidentiality. However, while we strive to safeguard your information, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your state or country. We take appropriate safeguards to ensure your data is protected.

Your Data Protection Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain types of processing
Withdraw consent at any time
Lodge a complaint with a data protection authority

Data Protection Contact

For privacy-related inquiries, contact our Data Protection Office at Privacy@VoyageGeeks.com.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website and the latest update date will be prominently indicated.